At Floor Town, our New Jersey flooring company settles for nothing but the best. In every service that we provide, our goal is to add long-term value and enjoyment to the property of our customer. In order to ensure that we are always providing the highest quality services, we have a dedicated project manager on site for each job and a dedicated customer service support team ready to assist our clients at all times.
For over half a century, our flooring contractors have worked our hardest for all of our customers. We not only want to provide you with exceptional services, but we also want to make the entire flooring process easy and enjoyable. With the guidance of our customer service support staff and the security of our project management, all you need to do is sit back and relax while your flooring goals are achieved.
Call Floor Town today if you need to hire a professional flooring installer in New Jersey. Our courteous and polite staff would be happy to take your call and to assist you in any way that we can. Our knowledgeable experts would be happy to answer any questions that you may have about our project management or customer service teams. We can schedule your appointment today.
When you hire our professionals for your flooring installation project, you will have a project manager working directly for you in order to oversee and ensure the quality and technical aspects of the job. Our project manager will make certain that there is open and accurate communication between you and our installers.
First, our project manager will meet with the installation crew at the job site. At this time, we will discuss the specific details and the unique aspects of the effort with you and our team. In this way, we can make clear all of the goals that will be achieved and make certain that everyone is on the same page.
Second, our project manager will constantly stay attuned to the progress of the job. He or she will work hand-in-hand with the customer service manager to make certain that the project is running smoothly at every age of the effort.
Floor Town’s customer service team is focused on making sure that you are informed about every aspect of your flooring project, from beginning to end. These individuals are there to ensure your complete and total satisfaction from the point in time that you select your materials to the time that your project is completed.
Once you make a purchase, a customer service manager will call you in order to schedule the best dates for your installation. Our customer service team will routinely check on the progress of your installation project. After the project is completed, a member of our customer service team will come to your New Jersey property in order to assess the end results. In this post-installation meeting, we will make sure that all of your needs and goals were achieved in the best possible manner.
The NWFA* admits to an estimated $1 billion** a year in moisture-related damages to flooring. If you want to avoid the many hassles tied to natural moisture fluctuations in your home, it behooves you to choose a professionally trained installer from the get-go. Before ‘breaking ground’ on your flooring project, a well-trained flooring installer will […]Read More
1. How long have you been in business? The longer a local flooring store has been in business, the greater the likelihood it has been ‘endorsed’ by the community. Notwithstanding the larger ‘Big Box’ stores (which benefit from greater buying power and marketing support than their less-known counterparts) smaller and privately owned flooring stores must […]Read More