Buyer Confidence Guarantees
“Confidence Warranty!” on all Floor Town Products
If at any time during the first 30 days of installing a Floor Town product in your residence you wish to change your new floor for a different style or color, we will replace at no cost to you.*
“Confidence-Plus Warranty!” on all 4-Star and 5-Star Flooring America Products!
If you wish to change your floor for any reason (within 90 days after installation for a Five-Star floor; 60 days after installation for a Four-Star floor, and 30 days after living on your new floor) we will reinstall it with another style or color of flooring of equal value, at no cost to you.*
“Lifetime Installation Guarantee!”
Unlike other interior decor purchases, buying a floor requires an additional installation process. The quality and workmanship must be professional and keep within industry standards. Floor Town offers an installation guarantee on the life of our floors.*
*Certain Restrictions Apply. See Flooring America’s Warranty Guide.